Pet Passing realizes the trust bestowed on us by the customers in sharing their private and confidential details and assures them of the absolute secrecy in conducting dealings. These terms are given in our privacy policy. An implied agreement to these terms takes place when customers visit the Pet Passing.
What Personal Information About Customers Does Pet Passing Gather?
The shopping experience provided by Pet Passing gets enriched by the personal information of the customers shopping with them.
Information You Give Us:
The information submitted by the customers including photos and personal details on the website or otherwise, is stored by the authorities of the company. This is done to provide personalized services to the customers. Responding to customer requests, improving store features, fulfilling orders, and communicating with the customers are some of the advantages of storing the information.
Does Pet Passing share the information it receives?
Keeping in mind respect for privacy of customers, no information is divulged to any third party vendors except when it is absolutely necessary to fulfil the order. The various types of information that we gather are:-
• Automatic Information:
Whenever a customer interacts with our website, certain types of information are stored. For instance, like numerous web sites, by using ‘cookies’, we obtain information the customer’s web browser accesses our web site.
• E-mail communications:
We at Pet Passing try to make e-mails more productive for service and shopping experiences by providing newsletters of services and products, policy changes and order confirmations. If any customer doesn’t want to receive such e-mails then they can log in to their account and do the necessary changes to their subscriptions.
What about cookies?
Alphanumeric identifier text files transferred to the hard drive of the customer through the web browser are called cookies. These are sent so that the system of the Pet Passing is able to recognize the web browser. It is then able to provide features such as the storage of items in the customer-shopping cart between visits.
How secure is information about me?
The security of the information provided by the customers is taken care of by using Secure Sockets Layer (SSL) software that encrypts the incoming transmission. Only the last five digits of the credit card are revealed to protect unauthorised use. Of course the entire credit card number is relayed to the appropriate credit card company during processing. Protecting against unauthorised use of the password and the computer depends on the customer and he/she needs to sign off when the work is over. In most cases our credit card processing is handled by Paypal, a third party that does not share credit card information with is merchants.
What information can I access?
Pet Passing gives out a broad range of information about the transactions and dealings for the purpose of viewing only. Certain areas of information are open for updating.
Conditions of Use, Notice and Revisions
When a customer visits the web site of Pet Passing his visit and privacy is subjected to this notice and the Conditions of Use, including limitations on damages, arbitration on disputes and application of the law of Illinois. If there is any concern of personal information and its handling, then a thorough description of the same should be sent by clicking on the “Contact Us” link and we will try to solve it.
Our business keeps on changing and so do the Privacy Notice and Conditions of Use. We send the changes in various newsletters to every customer unless asked not to. The web site should be checked regularly for changes and updates. Unless specified otherwise, the Privacy Notice applies to the whole of information kept about you. Material change of policies is never done and we strive to protect the customer information collected in the past under a different Privacy Notice.
Information You Give Us
Information is provided by the customer when he visits the web site or emails the authorities on any search, buy, order or post reviews. As a result the customer provides us with name, address, phone number and credit card information.
Automatic Information
Pet Passing sometimes collects and analyses the Internet Protocol (IP) address used by the customer to connect to the Internet and to our web site. This is done to track any events by which someone may get hold of your confidential information and misuse them for unethical gains.
Questions
Questions relating to our Privacy Notice, Conditions of Use or any other company policy can be directed to the support staff by clicking on the ‘Contact Us’ link on the homepage. Or email us at Support@ PetPassing.com
